Frequently Asked Questions
- Orders are usually delivered within (20-30) minutes, depending on the location and order size.
- Yes, you can track the status of your order in real time through the application
- You can pay by credit cards, cash on delivery, or through e-wallets.
- Yes, you can cancel the order as long as it has not been sent to the store. If the order has been sent, a cancellation fee may apply.
- Not all areas, only (6th of October - Sheikh Zayed)
- Yes, a delivery fee is applied depending on the delivery distance and the order value.
- You can submit feedback or complaints through the application in the "Support" section or by contacting customer service.
- Yes, you can schedule a later delivery date if you want to receive the order at a specific time.
- Delivery service is available from (x) am to (x) pm, seven days a week
- Yes, you can benefit from the offers and discounts available on the application, and they will be updated periodically.